Once you have insured your pet cat with us, we urge you to upload a form of vet ID, as proof of ownership for our insurance partner to process your policy with us.
The document can be either a vaccination card/record, health card from your vet clinic, veterinary receipt, medical report, or pedigree certificate. Only 1 document is needed.
Here is a sample of pet health card that you can submit and what we are looking for:
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Here are the steps to take to upload the vet ID & a cute photo of your pet cat:
- Login to your Oyen Dashboard using your email and password.
- On your dashboard, click on your insured pet's profile.
- Click on 'Pet details' and on the right panel, click on 'Upload Vet ID & Photo'
- For the vet ID, upload the front page of your document that clearly shows your pet's and your details (as shown above in the sample)
- For the pet photo, upload a cute photo where we can clearly see your furkid's cute face.
- Click 'Submit'
Do ensure that your combined photos are below 5MB in total. :)
Should you face any issues while uploading this documents, feel free to contact us.