1. Oyen FAQ
  2. Claims
  3. Claims Submission and Process

Why do you need my bank account information?

All claims are paid by MSIG Malaysia directly to your bank account. No cheques, physical forms, are required to process your claim.

For this reason, we will provide your bank details to MSIG in order to make payment to you. Please make sure your bank details are correct (as same name as policyholder) to prevent delay in receiving payment.

Fret not, all your data is subject to our Privacy Data Policy that is in line with Malaysia's PDPA Act 2010.