A co-payment is a percentage of the veterinarian fees you are responsible for from each claim. This amount, which is 10% for Oyen Pet Insurance, is stated in your insurance certificate.
How does co-payment work?
We'll use the following example:
- Your cat, Comel, needs a kidney surgery
- The procedure costs RM 1,000, so you file a claim for that amount
- Your policy has a 10% co-payment
Once the claims is approved, here’s how your claim payment would be calculated:
100% - 10% (co-payment by you) = 90%
RM1,000 - RM100 (10% of full claim) = RM 900
In other words, for vet medical claims, the reimbursement rate is 90%.
See more details on our FAQ page regarding reimbursement rate.