To whom will I be paying the insurance premium and how will it be processed?

The insurance premiums that are paid to Oyen will be processed and transferred to our insurance partner MSIG Malaysia.

As an authorised agent of MSIG, we do not keep your insurance premium and we are also not responsible for any claims payment of your policy. Having said that, we will assist you in submitting your claims request to MSIG and any subsequent follow up on your claims.

Rest assured, we are here to support you on any claims matter when your pet friend gets ill or injured.