Billing and Payment

Money Questions

• Why did my monthly charge fail, and how can I solve it?
• Can I switch to monthly payment at time of renewal?
• Can I cancel my monthly premium plan?
• What is the terms and conditions for monthly payment?
• How to update my bank details?
• What are pre-authorisation charges? How much do you charge?
• Can I change monthly to annual premium mid term of my policy?
• Where can I enter the referral code?
• Are there any additional payment transaction or stamp duty fees?
• What payment method do you accept?
• Do you store customer's credit card information?
• Do I pay for my premium monthly or annually? When do I have to make payment?

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