Oyen FAQ

Back to home

Oyen FAQ

Travel Insurance

Travel Insurance

General

If I have more questions, who can I contact?

What are the criteria for me to be eligible for travel insurance?

Why do I need travel insurance?

What are the exclusions for my travel insurance policy under medical coverage?

How much does the insurance (premium) cost?

Can I buy a travel insurance for someone else?

When does my travel insurance coverage start?

To whom will I be paying the insurance premium and how will it be processed?

I have more than 1 trip, can I buy multiple travel policies?

What does Oyen Travel Insurance policy cover?

Can I purchase Oyen’s travel insurance plan annually?

Can I purchase a group travel insurance plan from Oyen?

Does Oyen® provide 24/7 travel assistance/emergency hotline?

See more

Claims

How do I submit my travel insurance claims and how long does it take to be approved?

Billing & Payment

Are there any additional payment transaction or stamp duty fees for travel insurance?

What payment method do you accept for travel insurance?

Policy Information and Guide

What does trip curtailment mean and how does it cover my family members and/or pet?

How is the term "Family Member" defined in the policy wording?

Where can I get my official policy document or insurance certificate?

Does Oyen’s travel insurance plan cover my pets for travelling too?

How is the term "Pet" defined in the policy wording?

See more