Oyen FAQ
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Travel Insurance
About Us
Company and People
Pet Insurance (General)
Product Features and Criteria
Cat Insurance
Cat Insurance Features and Criteria
Takaful Kucing (EN)
Takaful Information & Guide
Takaful Kucing Features and Criteria
Claims Submission and Process
Takaful Kucing (General)
Billing and Contribution
About Us
Dog Insurance
Dog Insurance Features and Criteria
Oyen Pet Wellness
Policy Information and Guide
Changes, Cancellation and Renewals
Billing and Payment
Money Questions
Claims
Claims Submission and Process
Travel Insurance
General
Claims
Billing & Payment
Policy Information and Guide
Oyen Preventive Care (Old)
Back to home
Oyen FAQ
Travel Insurance
About Us
Company and People
Pet Insurance (General)
Product Features and Criteria
Cat Insurance
Cat Insurance Features and Criteria
Takaful Kucing (EN)
Takaful Information & Guide
Takaful Kucing Features and Criteria
Claims Submission and Process
Takaful Kucing (General)
Billing and Contribution
About Us
Dog Insurance
Dog Insurance Features and Criteria
Oyen Pet Wellness
Policy Information and Guide
Changes, Cancellation and Renewals
Billing and Payment
Money Questions
Claims
Claims Submission and Process
Travel Insurance
General
Claims
Billing & Payment
Policy Information and Guide
Oyen Preventive Care (Old)
Travel Insurance
General
If I have more questions, who can I contact?
What are the criteria for me to be eligible for travel insurance?
Why do I need travel insurance?
What are the exclusions for my travel insurance policy under medical coverage?
How much does the insurance (premium) cost?
Can I buy a travel insurance for someone else?
When does my travel insurance coverage start?
To whom will I be paying the insurance premium and how will it be processed?
I have more than 1 trip, can I buy multiple travel policies?
What does Oyen Travel Insurance policy cover?
Can I purchase Oyen’s travel insurance plan annually?
Can I purchase a group travel insurance plan from Oyen?
Does Oyen® provide 24/7 travel assistance/emergency hotline?
How is an annual plan different from a single-trip plan?
Are there any age restrictions for purchasing an annual plan?
Can I purchase annual travel insurance if I have already started my trip?
Can I purchase annual travel insurance for my family?
Can I extend my single-trip plan midway during my trip?
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Claims
How do I submit my travel insurance claims and how long does it take to be approved?
Billing & Payment
Are there any additional payment transaction or stamp duty fees for travel insurance?
What payment method do you accept for travel insurance?
Policy Information and Guide
How long does the coverage for an annual travel insurance plan last for?
What does trip curtailment mean and how does it cover my family members and/or pet?
How is the term "Family Member" defined in the policy wording?
Where can I get my official policy document or insurance certificate?
Does Oyen’s travel insurance plan cover my pets for travelling too?
How is the term "Pet" defined in the policy wording?
Can I cancel or make changes to my travel insurance policy?
Can I travel to any destination with annual travel insurance?
Are adventurous activities, such as skiing or scuba diving, covered under annual travel insurance?
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