What does a third party liability insurance cover?

A third party liability is the potential cost arising from your pet's action, inflicting bodily injury or property damage to others. 

The insurance covers you for any accidental physical injury or damage done by your pet to someone or their property. This covers all legal costs and expenses incurred, (with MSIG's written consent in the defence and settlement of any claims) which you shall become legally liable to pay as compensation for:

(a) Accidental injury to third parties caused by your pet; and/or

(b) Accidental damage to property belonging to third parties caused by your pet during the period of insurance within Malaysia.


Do note that there is a deductible of RM500 (Basic Plan) or RM1,000 (Plus & Champion Plans) for Third Party Liability.

An insurance deductible is the claims amount incurred by the customer in the calculation of total claim paid by our insurance partner. 

How does deductibles work?

We'll use the following example:

  • Your cat, Comel, injured someone badly
  • The total medical cost & legal fees cost RM10,000 
  • Your policy has a RM1,000 deductible

Once the claims is approved, here’s how the claim payment would be calculated:

RM10,000 - RM1,000 (deductible)  = RM9,000


Deductibles will apply on a per claims submitted basis


Once a written writ, summon, or claim is presented to you, you have to inform Oyen immediately without responding to the other party (claimant). Write to us at claims@oyen.my and we will handle the communications moving forward.